Frequently Asked Questions
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If we don't recognise your chalice, bottle or can please try again. If we still don't recognise your Stella Artois you can keep trying until you're successful.
Some tips:
- Use an official Stella Artois chalice, bottle of can with the Stella logo.
- Try and capture the whole glass, bottle or cab.
- Make sure the Stella logo is clearly visible.
- Best to use a neutral background.
- You can hold you Stella Artois in your hand, but try not to cover the glass, bottle or can and the logo too much.
- Full, half full or empty glasses will all be recognised, but a full one works best.
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This app is intended to be used on a modern smartphone. If you have a phone without a camera we're sorry but you can't participate. The same if you use this app on a desktop computer; you will get a message that you need to use your mobile. Using a tablet with a camera might work in some some instances.
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If you've never taken a picture before using the web browser on your phone, you might get a request to allow this. You can safely do so, this question is a standard feature of your phone and will only popup once.
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You can only participate once a day. If you're out of tries you can always try again tomorrow.
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If you are a winner... Congratulations!
What should you do? Nothing.We will ask you for some additional information like your address.. Then all you need to do is wait for your exclusive prize to be delivered. If you do not receive your prize after some time, contact us at [email protected]
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Sometimes our emails won’t reach you – they may end up in a spam filter or fall through the cracks of the internet. Don’t worry, the confirmation email is just a nice extra to show your friends that you’ve won. At the moment of entry, your data was immediately captured. We’ve got your back and we will reach out to you.
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If you have questions regarding this Stella Artois sweepstake we advise you to read the Game Rules, or contact us at [email protected]
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On the homepage there is a tick-box 'Keep me informed about Stella Artois'. When you tick that box and continue we will subscribe you to the Stella Artois newsletter. This way you'll receive regular email messages with Stella Artois news, including promotional offers and sweepstakes.
Before we add you to our mailing list we will send you an email to validate your email address. Simply click the link in that message and you're subscribed.
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On the website www.stellaartois.co.uk you can find more information about Stella Artois.
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